At KPMG you’ll find a world of opportunity, where our people give clients and communities the insights they need to build a bright, sustainable future. #doworkthatmatters

The Customer Sales & Marketing (CSM) team is part of the Advisory practice. We provide business / functional consulting services (as opposed to technology / implementation services) in marketing, sales, and customer service domains.

The CSM team wants to reinforce its team with a Senior Consultant / Manager level practitioner, a business analyst with experience in customer analysis and reporting. Your responsibilities will include:

• Participate in business development and service proposal development activities.
• Analyze customer data flows and content to provide impactful findings of our clients’ marketing, sales, and service functions.
• Provide innovative business solutions through a deep understanding of customer data management and AI capabilities.
• Design insightful reporting that draws the essence.
• Ensure that regulatory and legal context, such as GDPR, are considered when delivering our projects.
• Work in a multidisciplinary team to deliver impactful and valuable change at the client.

#Customer 

#SDBC 

#LI-DNI

• Master level education or equivalent, preferably in economics or computer science.
• Minimum 4 years of experience in functional data analysis and management.
• Experience in business process mapping and data flow analysis.
• Experience in business analysis.
• Experience in business consulting is a plus.
• Experience as a user of advanced reporting (R, PowerBI, SAS, Tableau) is a plus.
• Experience in applying GDPR rules and regulations.
• Experience with working with diverse teams on an international level.
• Excellent organizational and planning skills and ability to perform consistently at a high level and at times under high pressure while adhering to strict deadlines.
• Excellent written and verbal communication skills in English, Dutch and French.

As a certified Top Employer we offer:

• An international corporate culture in which personal growth, mutual trust and lifelong learning are being fostered.
• A competitive and attractive compensation package and a great number of extra-legal advantages (Company car + fuel card, iPhone/iPad, group & hospitalization insurance, various allowances, etc.) which are customizable with our Reflex@KPMG plan.
• Career and business development opportunities combined with a training program tailor-made to your personal needs and ambitions.
• Flexible, hybrid work arrangements to enable working from wherever you are.
• A team of passionate colleagues to reach higher goals and support each other.
• A buddy and performance manager to support and assist you through your first months at KPMG and onboard you successfully.
• Great teambuilding, sport & wellbeing initiatives through our Together@KPMG program.
• An inclusive workspace that encourages diversity and pursues mutual respect for each other’s beliefs and backgrounds.

About KPMG

KPMG is a purpose-led, values-driven organization and proud equal opportunities employer. We encourage you to come as you are, because we believe that a diverse workforce is key to our success and that our differences lead to stronger insights and innovation. We welcome all qualified candidates to apply, and hope you unlock opportunities with us.